Doorage

Be caution when you use the Doorage to move your stuffs. Make sure you use their packaging materials & pay them to pack "professionally" for you, of course, there are fee with this type service. Your insurance protection plan you bought from Doorage does not cover any damage to your items if you pack the item yourself with your own materials. Doorage damaged my lamp, broken my glass table, scratched my end tables after I used their storage service for 3 months. I filed a claim and they denied my claim because I did not use their packing materials and I did not let them pack for me. I will not use Doorage for any future move and I don’t recommend it anymore. I did not give them 1 start because they showed up on time, it’s very important to me because the condo has a time limit for using the building freight elevator.

Move size: 1 Bedroom Home Service cost: $820

Please do not use this company. I purchased this groupon that was $400 towards the total invoice, which was fine. I also placed a $200 deposit, which also goes toward the total invoice. All together I had a $600 credit. I called to schedule the move, and was told that I would need 3 movers with 26ft truck. They send 2 young men, with a 22ft truck. They movers broke my bed, by breaking the side post from the end drawers. They also broke my treadmill. They then charged me an additional $356, saying that I went over the time and capacity, even though all my items were listed on my order. When I tried to explain my position, the supervisor on the phone instructed the movers to hold my tv hostage, and extort me for more cash. Doorage said that they would conduct an investigation, but they continue to charge my credit card (that they have "on file"), and no one is answering my calls. They telephone supervisor also called me a Bitch over the phone. I had just bought my 1st home and this should have been an easy happy move, but instead it was one of the worst experiences of my life. I will also be reporting them to the BBB.

Move size: 3 Bedroom Home Service cost: $956